This Privacy Policy explains how One Phoenix (“One Phoenix,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit theonephoenix.com (the “Site”), submit a leasing or sales inquiry, join a waitlist, or otherwise communicate with our team about the One Phoenix mixed-use development in Phoenix, Arizona, including its residences, office suites, and retail spaces.
This policy applies to the Site and to information collected through our online inquiry forms, phone calls, and email correspondence with our leasing office. It does not apply to third-party websites, brokerage platforms, or property management portals we may link to or that are operated by a future building manager, homeowners’ association, or leasing agent once One Phoenix opens for occupancy those parties will maintain their own privacy practices.
We collect information in three ways: what you give us directly, what our systems collect automatically, and what we may receive from partners who help us market and lease the property.
| Category | Examples |
|---|---|
| Contact details | First and last name, email address, phone number |
| Inquiry details | Whether you're interested in residences, office suites, retail space, or general information; your message to our leasing team |
| Correspondence | Records of calls, emails, or texts with our leasing office, including notes on preferred floor plans, move-in timing, or budget you choose to share |
When you browse the Site, our hosting and analytics tools may automatically log your IP address, approximate location (city/region level), browser and device type, pages viewed, referring website, and the date, time, and duration of your visit. We use standard web server logs and analytics cookies for this purpose, described further in Section 5.
If you reach us through a real estate portal, a broker, a marketing partner, or a paid advertisement (for example, a Google or social media ad), that source may pass along the contact information you submitted there, along with basic campaign data (such as which ad or listing led you to contact us).
We do not sell your personal information. We share it only in the following circumstances:
The Site uses cookies and similar technologies (such as pixels and local storage) to remember your preferences, understand site traffic, and measure the performance of our marketing. This may include analytics tools (such as Google Analytics) and, where used, advertising pixels from platforms like Google Ads or Meta to measure the effectiveness of campaigns promoting One Phoenix.
Most browsers let you block or delete cookies through their settings. Blocking cookies may limit some Site features, such as remembering a saved floor plan or pre-filling an inquiry form. Where required by law, we will present a cookie consent banner allowing you to accept or decline non-essential cookies before they are set.
If you submit a phone number through our inquiry form or provide one during a call, you agree that our leasing team, or a marketing partner acting on our behalf, may contact you by phone, text message, or email regarding One Phoenix availability, pricing, and leasing events, including through an autodialer or pre-recorded message where permitted by law. Message and data rates may apply, and consent to receive texts is not a condition of leasing or purchasing. You may opt out of text messages at any time by replying “STOP,” and out of marketing emails using the unsubscribe link in any message.
We keep inquiry and correspondence records for as long as reasonably necessary to respond to your interest, maintain a waitlist, satisfy recordkeeping and fair-housing documentation obligations, and support our legitimate business needs, after which we securely delete or anonymize the information. Aggregated or de-identified analytics data may be kept longer since it no longer identifies you individually.
We use administrative and technical safeguards, including encrypted data transmission (HTTPS/TLS), access controls limiting who on our team and among our vendors can view your information, and routine review of our hosting and CRM providers’ security practices to protect information you share with us. No online system is completely secure, and we encourage you to avoid sending sensitive financial information (such as full bank account or Social Security numbers) through the general contact form; our leasing team will direct you to a secure application process if that information is ever needed.
Depending on where you live, you may have the right to:
One Phoenix is located in, and this Site is operated from, Phoenix, Arizona, and Arizona law governs our general information-handling practices. If you are a California resident, the California Consumer Privacy Act (as amended) may give you additional rights described in Section 9, including the right to know the categories of personal information we’ve collected about you in the preceding 12 months and to request deletion of that information. We do not sell personal information as defined by the CCPA, and we have not sold personal information in the preceding 12 months.
The Site and our leasing services are directed to adults capable of entering into a lease or purchase agreement. We do not knowingly collect personal information from children under 13. If we learn that a child has submitted information through the Site, we will delete it promptly.
The Site may link to third-party sites, such as social media pages, mapping services, or partner brokerage platforms. We aren’t responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing information to them.
We may update this Privacy Policy as our leasing program, vendors, or legal obligations evolve, particularly as One Phoenix moves from pre-leasing marketing toward occupancy. We’ll update the “last updated” date above whenever we make a material change, and where required by law, we’ll provide additional notice.
Questions about this Privacy Policy or how we handle your information can be directed to:
One Phoenix Leasing Office
One Phoenix Drive, Phoenix, AZ 85004
Phone: (602) 555-0142
Email: leasing@onephoenixaz.com
Phoenix, Arizona